Terms & Conditions
D'Jais Salon & Spa
1182 Fischer Blvd, Toms River, NJ 08753
732-270-9711
www.djaissalon.com
Effective Date: October 27, 2026
Welcome to D'Jais Salon & Spa. By using our website, purchasing products or services, or scheduling an appointment, you agree to our applicable Terms & Conditions and Booking & Cancellation Policy.
Our policies are established to maintain a professional, welcoming environment while protecting the interests of our clients, employees, and business.
Appointments & Payment Information
A valid credit or debit card is required to schedule, secure, and maintain all appointments, including appointments booked online, over the telephone, or in person.
This requirement also applies to existing appointments. Clients will be provided with instructions and reasonable notice to securely update their information. Appointments may be released if a valid card is not provided by the communicated deadline.
A card is required to secure appointments but will not automatically be charged for a standard reservation. Clients may pay for completed services using any accepted payment method.
Applicable cancellation and no-show fees are governed by our separate Booking & Cancellation Policy and require the client's authorization.
Service Pricing
Service pricing may vary based on the service provider, hair length, density, product usage, complexity, and additional treatments.
Listed prices may represent starting prices. Material additional charges will be discussed before additional services are performed.
Prices and promotions are subject to prospective changes. Previously agreed pricing will be honored where required by applicable law or contractual terms.
Service Satisfaction, Adjustments & Refunds
D'Jais Salon & Spa is committed to exceptional service and client satisfaction.
Due to the time, expertise, and professional products involved, completed salon and spa services are generally nonrefundable, except where required by applicable law.
Clients experiencing concerns about their results should notify salon management within seven (7) calendar days of their appointment.
Management may request photographs or an in-person consultation to evaluate the concern and determine whether a corrective service is appropriate.
Complimentary adjustments are limited to concerns involving the originally agreed-upon service and are subject to professional evaluation.
Changes of mind, requests for different results, or services outside the original consultation are considered new services and may incur additional charges.
Refunds, adjustments, and service credits are evaluated individually by management. Nothing in this policy restricts a client's legal rights or remedies.
Chemical Services & Individual Results
Hair coloring, lightening, chemical treatments, extensions, nail enhancements, lash services, skincare, and other professional treatments may produce different results depending on individual characteristics.
Clients must accurately disclose relevant allergies, sensitivities, previous chemical treatments, home coloring, and other information that may affect the safety or outcome of a service.
Inspiration photographs are references and do not guarantee identical results.
Certain transformations may require multiple appointments.
Service providers reserve the right to modify, postpone, or decline treatments when necessary for safety, professional standards, or licensing compliance.
Retail Product Returns & Exchanges
Unused, unopened retail products in their original packaging may be returned within 14 calendar days of purchase with proof of purchase.
Opened, used, altered, or customer-damaged products are generally ineligible for discretionary returns.
Special-order merchandise and items disclosed as final sale may also be excluded.
Damaged, defective, incorrectly supplied, or misrepresented products will be reviewed and remedied in accordance with applicable law.
Approved refunds will generally be issued to the original payment method.
This retail return policy must also be clearly disclosed at the salon's point of sale in accordance with New Jersey requirements.
Online Product Purchases & Shipping
When online retail shopping is available, orders may be fulfilled by D'Jais Salon & Spa or authorized fulfillment partners.
Shipping fees, estimated delivery times, and applicable purchase conditions will be provided before checkout.
For online purchases, eligible unused and unopened products may be returned within 14 calendar days of delivery, subject to disclosed conditions and applicable law.
Customers may be responsible for standard return-shipping expenses. Incorrect, damaged, defective, or undelivered orders will be handled in accordance with applicable consumer protection requirements.
Gift Cards & Promotional Offers
Purchased gift cards are subject to applicable New Jersey and federal gift-card regulations.
Gift cards cannot generally be exchanged for cash except where required by law.
Discounts, promotional offers, and complimentary certificates are subject to their published terms and cannot be combined unless expressly stated.
Payments & Processing Fees
Payment is due upon completion of services unless otherwise agreed.
Any applicable credit card processing surcharge will be disclosed before payment and assessed only within the limits permitted by law and payment-network rules.
Cancellation and no-show charges are separate from payment for completed services and are subject to our Booking & Cancellation Policy.
Professional Conduct & Safety
We maintain a respectful, professional environment for employees and clients.
Threatening behavior, harassment, abusive conduct, or actions creating unsafe conditions will not be tolerated.
Management may discontinue services or decline future appointments for legitimate conduct or safety concerns, consistent with applicable law.
Children and accompanying guests must be appropriately supervised.
Clients are encouraged to safeguard their personal belongings. Responsibility for loss or damage will be determined in accordance with applicable law.
Photography & Social Media
We may request permission to photograph completed services for advertising, website content, or social media.
Identifiable photographs and videos will not be used for promotional purposes without appropriate client consent.
Privacy & Communications
We collect and use information reasonably necessary to manage appointments, provide services, process authorized payments, communicate with clients, and fulfill purchases.
Information may be processed by authorized service providers, including Wix, Meevo, and payment processing partners.
Clients should provide payment information only through authorized secure channels.
Appointment reminders and transactional notices may be sent using the contact information supplied by clients. Promotional communications are subject to applicable consent and opt-out requirements.
Our website may use cookies and analytics technologies. Applicable disclosures and choices will be provided as required by law.
Policy Updates
D'Jais Salon & Spa may update these Terms & Conditions prospectively.
Material changes affecting existing reservations or purchases will be communicated when appropriate. New fees and payment authorizations will not be applied retroactively without the legally required notice and consent.
Nothing in these terms excludes rights or remedies that cannot lawfully be waived.
For questions, concerns, or assistance, please contact salon management at 732-270-9711.
Thank you for choosing D'Jais Salon & Spa.